BizMart
Used Commercial Equipment Marketplace

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Frequently Asked Questions

Simple, Secure, Trusted

Why is BizMart different? BizMart is an agency marketplace that strives to improve the business of its sellers and commits to developing long-term customer relationships by providing a personalized customer service experience.

Where do BizMart's products come from? BizMart is a closed marketplace with handpicked sellers that meet BizMart's quality standards.

Who am I purchasing my product from? You're are doing business with BizMart and we stand behind your purchase. It is our responsibility to ensure sellers meet quality standards and to equitably resolve disputes.

What form of payments does BizMart accept? BizMart accepts all major credit cards, PayPal, wire transfers, and business checks. These payment options are available at checkout.

How does BizMart secure customer data and privacy? We process all transactions through a third-party shopping cart platform. Their SSL certificate is provided by DigiCert and they meet or exceed all industry security standards. We do not maintain any customer credit card information directly. Also, we never share any information about our customers with any parties for any reason.  

Why is BizMart a trusted marketplace?  BizMart maintains an 'A+' Rating with the Better Business Bureau demonstrating its strong commitment to customer relations. If you are ever dissatisfied, please contact customer service so we can address your concerns.

Purchase Protection

What is BizMart's return policy? All items are eligible for a 14-day no questions asked, money back guarantee. You will be responsible for the original shipping costs as well as the cost of return shipping.

What if the item I receive does not meet its description? BizMart guarantees the product descriptions to be true and accurate. You must notify us within 7-days of delivery to be eligible for this guarantee.

What if I have a problem with the item I purchased? BizMart pledges to resolve disputes in the most equitable, timely, and commercially reasonable way for all parties. Our overarching goal is to create win-win situations.

Does the item I purchased come with a warranty? All items are sold as-is with no warranty unless otherwise noted.

How do I get informed about the item I am purchasing? The condition description will indicate the condition of an item and the notes will provide additional information about the product. Please contact customer service if you require any clarification.

Does BizMart provide assistance with installation? BizMart does not sell any installation parts or provide any advice on installation. We highly recommend you hire certified technicians and professionals to complete your installation. BizMart is not responsible for problems that arise due to improper installation.

Worldwide Shipping

Where do you ship to? BizMart ships worldwide.

Is the shipping quote binding? Shipping quotes are estimates and if the actual cost exceeds the estimate we will notify you prior to shipping your order.

How long does it take for me to receive my purchase? Items shipped within the United States will typically be received within 6 to 10 business days. For international shipping, ocean freight time is typically 45 to 60 days and air freight is 14 to 21 days.

Does BizMart ship to residential addresses? Usually yes, however, if we believe that shipping to the residential address may create additional fees or delivery complications we will ship to the closest terminal. 

Do you provide shipping insurance? We highly recommend you purchase shipping insurance to protect your investment. The insurance covers the repair of your item and in the case of a total loss the cost of your purchase plus shipping.

How do I get a shipping quote? For domestic quotes, please use our automated quote tool at checkout. For international quotes, please click on the international button from the homepage and complete the form.